TURNAROUND TIMES + BUSINESS HOURS
Order in time for the holidays!
To help you plan ahead, and set expectations for your clients, we have put together some dates that will help ensure packages arrive in time for your holiday and Christmas deadlines. These dates are when we need to receive your orders to allow for possible irregular and slower deliveries from shipping carriers during the holiday season.
Our products will continue to be produced and shipped at our normal service times throughout the holiday season.
TIP: It is important to calculate the shipping transit time when placing your orders.
This holiday schedule is based on FedEx 2day and FedEx Standard Overnight services, for delivery to you by Tuesday, December 23rd. Please place your orders before 9am EST on the dates indicated. These FedEx service times do not include Saturday or Sunday or include delivery times for USPS.
We encourage you to order early, even before our deadline dates, to ensure delivery by shipping carriers for the holidays. And don’t hesitate to reach out to us with any concerns, questions, or suggestions.
ALBUMS
| FedEx 2Day | FedEx Standard Overnight | |
| Gallery Albums | Tuesday, December 16 | Wednesday, December 17 |
| Acrylic Albums | Thursday, December 4 | Friday, December 5 |
Only FedEx 2day and Overnight are available for albums, not FedEx Ground.
CUSTOM DESIGN SERVICES
- December 1st: Design order and images must be submitted for all album or book types.
- December 16th: Designs must be approved.
*Orders submitted or approved late may incur a 100% rush fee.
BOOKS
| FedEx 2Day | FedEx Standard Overnight | |
| Pano Books | Tuesday, December 16 | Wednesday, December 17 |
| Press Books | Tuesday, December 16 | Wednesday, December 17 |
| Proof Books | Tuesday, December 16 | Wednesday, December 17 |
Only FedEx 2day and Overnight are available for albums, not FedEx Ground.
CUSTOM DESIGN SERVICES
- December 1st: Design order and images must be submitted for all album or book types.
- December 16th: Designs must be approved.
*Orders submitted or approved late may incur a 100% rush fee.
PRODUCTS ORDERED IN ROES
| FedEx 2Day | FedEx Standard Overnight | |
| Gallery Wraps | Wednesday, December 17 | Thursday, December 18 |
| Image Blocks | Wednesday, December 17 | Thursday, December 18 |
| USBs | Wednesday, December 17 | Thursday, December 18 |
| Press Printed Cards | Tuesday, December 16 | Wednesday, December 17 |
| Professional Prints | Friday, December 19 | Monday, December 22 |
Professional Prints | Thursday, December 18 | Friday, December 19 |
| Photographic Cards | Friday, December 19 | Monday, December 22 |
| Metal Prints & Ornaments | Friday, December 19 | Monday, December 22 |
N-VU HOLIDAY SCHEDULE
| Date | Customer Service |
| November 27th | CLOSED |
| November 28th | CLOSED |
| December 24th | CLOSED |
| December 25th | CLOSED |
| December 26th | CLOSED |
| December 31st | CLOSED |
| January 1st | CLOSED |
| January 2nd | CLOSED |
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