How Can I Refund A Client’s Order?

To issue a refund to your client, please contact us at customerservice@n-vu.com and provide us with order number as well as the amount that needs to be refunded.

When a refund is issued to the client, we will collect the profit amount that is being refunded from your account credit. (if this has not yet been deposited into your bank account) If there is no available account credit, we will charge your card on file the amount of the profit that is being refunded.